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How outsourcing and automation plug the cybersecurity skills gap

Yesterday

Organisations across Australia and New Zealand are increasingly confronted with the challenge of bridging the cybersecurity talent shortage with 69 per cent of ICT professional occupations in shortage, a gap that compounds concern as the complexity of cyberthreats continues to evolve.(1) Faced with a finite talent pool, businesses must find innovative ways to maintain their security posture without sacrificing operational efficiency or increasing strain on their resources. The key lies in taking a multi-faceted approach that leverages external expertise, automation, and ongoing internal development.

Businesses can't afford to wait for the perfect talent to arrive. The longer the gap persists, the more vulnerable organisations become to sophisticated cyberattacks. It's imperative to explore alternative strategies to address the shortage while maintaining strong security standards, particularly in industries where compliance and data security are critical, as even a minor lapse can lead to significant negative impact to brand equity and financial repercussions.

Savvy organisations are already addressing the talent shortage by strategically outsourcing certain aspects of their cybersecurity operations. This approach lets businesses access specialised expertise without the lengthy process of onboarding new internal resources. It also ensures that critical functions, such as threat detection and incident response, are handled by experienced professionals.  

Outsourcing to experienced cybersecurity providers gives organisations access to a vast pool of expertise, letting them strengthen their defences without the need to onboard and retain new talent. It's a practical solution that provides both short-term relief and long-term security benefits.

This is complemented by investing in artificial intelligence (AI) and automation technologies to fill gaps left by resource shortages. Solutions such as AI-driven threat detection and automated monitoring help reduce the burden on overworked teams while improving the efficiency and accuracy of security operations. Automation provides organisations with an essential layer of support, enhancing the speed and accuracy of threat detection while letting teams focus on more strategic activities. However, these technologies should not be viewed as a complete replacement for human involvement, and human oversight is still critical in managing sophisticated attacks that require nuanced judgment.

Businesses must not lose sight of the need to continually upskill their existing teams. Ongoing training and development are crucial in keeping internal staff up to date with the latest cybersecurity trends and technologies, equipping them to handle the next generation of cyberthreats. Organisations can upskill existing employees to shrink the skills gap in the long term, while simultaneously improving employee retention by providing opportunities to grow and develop.

Organisations can't delay in addressing the cybersecurity talent gap. They must cultivate a balanced approach that integrates outsourcing, automation, and workforce development to create a resilient cybersecurity framework. Collaboration between in-house teams and external providers delivers the agility needed to respond to emerging threats quickly, while automation frees up valuable time for cybersecurity professionals to focus on high-priority tasks. Taking a proactive approach lets businesses address the immediate specialist skills shortage without sacrificing security or operational integrity. Organisations must invest in long-term strategies to attract and retain talent while continuing to innovate in their security practices in equal measure.

 Reference:
(1)  https://www.jobsandskills.gov.au/sites/default/files/2023-09/2023%20SPL%20Key%20Findings%20Report_0.pdf

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